BMW, Toyota in top 10 of brand loyalty survey

 

MBLM_BrandIntimacy_2015_PR_Asset_v2

 

NEW YORK — Top ranked intimate brands outperform major financial indices in profit growth and revenue growth over the past 10 years, according to MBLM’s Brand Intimacy 2015 Report, which examines ultimate brand relationships.

From 2005 to 2014, intimate brands enjoy an average of five percent more revenue growth and 11 percent profit growth over the S&P 500. That translates to an average of $33 billion per year in average revenue for the top brands and more than $9 billion in average annual profit. Brand Intimacy delivers comparable performance to the Fortune 500 as well.

Examining this performance a little deeper, brands that achieve the highest levels of intimacy also enjoy greater price resilience. Consumers of these brands are five times more willing to pay 20 percent more.

This year’s report contains one of the most comprehensive rankings of brands based on emotion, analyzing the responses of 6,000 consumers and 52,000 brand evaluations across nine industries in the U.S., Mexico and UAE. MBLM’s reports and interactive Brand Ranking Tool showcase the performance of almost 400 brands, revealing the characteristics and intensity of the consumer bonds.

“Brand intimacy is a new benchmark for our times and the marketing challenges of today. This year’s findings confirm that the way to think about, build and measure brands can lead to untapped business potential,” stated Mario Natarelli, MBLM’s managing partner.

The report revealed that in the U.S., Apple took first place followed by BMW and Toyota placing second and third, respectively. The top 10 is rounded out by: Amazon, Harley-Davidson, Disney, Coca-Cola, Whole Foods, GMC and Samsung.

Other notable findings include:

  • Apple ranked #1 in the U.S., Mexico and the UAE
  • The automotive industry is the strongest performing of the nine industries analyzed in the U.S., Mexico and the UAE

In the U.S.:

  • Retail came in second and health & beauty came in third; travel & leisure is the poorest performing category
  • Twenty-five percent of people surveyed have intimate brand relationships
  • Those under 35 tend to have emotional relationships with technology, entertainment and retail brands, while those over 35 have stronger connections with consumer packaged goods
  • Harley Davidson was the #1 brand among men
  • Toyota ranked highest for fulfillment, which centers on exceeding expectations and performance
  • Lego ranked highest for its associations with nostalgia
  • Google ranked #1 for enhancement, enabling improvement through use of the brand. Google also ranked 16th  overall
  • Ben and Jerry’s was seen as strongest on indulgence
  • Mercedes Benz is the top brand related to the identity archetype, meaning it reflects an aspirational image or admired values
  • Startup Uber ranked 14th among automotive brands
Advertisements

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s